You’ve probably heard the old adage, “The customer is always right.” Well, we at Arch Interim Housing truly believe that our guests are always right. We will do whatever it takes to ensure 100% guest satisfaction, every single time. In fact, our statistics back us up!
According to our collection of surveys and scores from our guests last year (286 individual guests were surveyed), we have proven that we are consistently able to exceed our guests’ expectations. Our clients gave us their feedback on our services, and we were pleased with what we saw!
Our survey is based on a scale of 1-10 with 1 representing the worst service imaginable and 10 representing the best service one could’ve possibly received. We were delighted to see that our guests have given us a 100% satisfaction rating.
When it comes to how easy it is do to business with us, our guests gave us an average of 9.48 out of 10. This also includes quality and speed of service that we give our clients.
We strive to make sure that our temporary homes are spotless and ready for you to enjoy. We asked our guests to rank our corporate suites for overall cleanliness and their first impressions of our apartments – they ranked us at an average of 9.06 out of 10 for both. It doesn’t get much better than that!
Our team at Arch Interim Housing also takes great pride in our furnishings and housewares. Our goal is to make sure that we exceed our guests’ expectations in every area. Last year, our guests ranked our furniture quality at an average of 8.96.
Community and parking is also important to us here. We aim to ensure that our clients feel safe in our environments and that they have all the service they could possibly need. Last year, our guests ranked the quality of our communities at an average of 8.83, and the condition of the apartments themselves averaged at an 8.95. Ease of parking also earned high marks, averaging an 8.69.
Best of all and what we are most proud of, 100% of our guests said that they would refer us to their friends or business associates. Additionally, 100% of our guests said that they would use our services again. How much better can you get in customer satisfaction?
Interested in seeing our full survey scores? Contact us, and we will be happy to share the entire survey with you. We think you’ll agree that past performance is a very good indicator of future performance, so why take a chance? Stay with the proven quality leader in temporary housing in St. Louis – Arch Interim Housing. Call us today at (866) 921-5888 or check us out online at https://locations.archcorporatehousing.com. We guarantee that we can assist you with your temporary housing needs. If you have any doubt about our superior quality and service, go ahead and check out our customers’ testimonials here! We hope to hear from you soon!
